Update on some current issues
A small portion of mailboxes that end in earthlink.net or mindspring.com currently have a couple of annoying problems that we are working on fixing quickly. So if you experience one of these, it should...
View ArticleTry out the new Mobile Email
We have now quietly released the Mobile Email web site for mobile devices and it is live and can be used. We just haven’t begun promoting it yet while we work out the kinks. Readers of this blog can be...
View ArticleMobile Email problem fixed
Last night we fixed the problem where certain domains could not view their mailbox using Mobile Email on their mobile device. These included ix.netcom.com and a few other non-earthlink domains used by...
View ArticleAddress Book issue on new Safari release
About 3 weeks ago when a new Safari version was released, users of that browser become unable to use some Address Book features and unable to view the Address Book page in Web Mail. This problem was...
View ArticleTimezone fix
In the latest maintenance release of Web Mail, which went live on 9/13, one of the significant issues we fixed is the longstanding timezone issue that affected some users. A small number of users would...
View ArticleEmail outage Thursday Nov. 18
Beginning around noon ET on Thursday, email services were not available for most users for about an hour. Access to email was restored around 1PM. However, incoming email was still delayed for several...
View ArticleWeb Mail 6.2.11 Released Today
This release fixes a few bugs reported by users, and also adds a much-requested enhancement. Enhancements You can now save your desired font settings to compose messages, including font name, size,...
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Web Mail 6.2.14 Released on 4/14
You may have noticed the new “What’s New” button on the right side of the toolbar. We’ll use that page to describe new features and tell you how to use them. Currently it describes the font preference...
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4 Simple Ways to Spot Spam!
Email helps us keep in touch with friends, communicate quickly with coworkers, and receive messaging from businesses we interact with (like banks, service providers, and even coupon services!). We...
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Mobile 4G Internet – Connection Troubleshooting
If you’ve been a regular blog reader, you probably know that this past June we launched a new EarthLink 4G Internet On-the-Go service to help you stay fully connected all around town or even around the...
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